<div>DOSI Store provides NFT stores for various brands that are contracted with LINE NEXT.</div><div><br></div><div>You can search for and purchase NFTs, as well as connect with brands through social media.</div>

About DOSI Store

<div>DOSI Store lets you purchase NFTs issued by various brands, as well as brand NFTs directly sold by individual sellers.</div><div><br></div><div>Before you can make purchases, you need to sign up for a wallet account and agree to the terms and conditions of the store that you want to use.</div>

What you can purchase through DOSI Store

<div>Blockchain technology encrypts data and processes it in a decentralized manner.</div><div><br></div><div>Transaction data between individuals is synced, stored, and verified in blocks on the blockchain, which makes the data difficult to hack, forge, or recreate, and allows for highly transparent transactions.</div><div><br></div><div>NFTs available for purchase through DOSI Store utilize blockchain technology so they can be managed safely and securely.</div>

About blockchains

An NFT (non-fungible token) is a unique, non-interchangeable token. NFTs can be used in games, as coupons, or in a variety of other ways, as decided by the issuing service.

About NFTs

<div>Before you can make purchases and sales through DOSI Store, you need to sign up for a wallet account offered by DOSI. To do so, simply choose the wallet icon at the top right of the screen.</div>

Supported wallets

<div>You can check all of the NFTs you own in your wallet by selecting the wallet icon at the top right of the screen.</div><div><br></div><div>To see the NFTs you bought from a certain store, log in, select the profile icon at the top right of the screen for the relevant store, and choose <b>My NFT</b> from the menu. Your NFTs will appear in the <b>Collection</b> tab.</div>

Checking the NFTs you own

<div>To check the NFTs you've liked, log in, click the profile icon at the top right of the screen for the relevant store, and select <b>My NFT</b> from the menu. The NFTs you've liked will appear in the <b>Likes</b> tab.</div>

Checking NFTs you've liked

<div>You may need to report taxes applied to your purchases/sales/trades of NFTs. For detailed information about taxes and reporting, please consult a tax agent.</div>

Taxes incurred by buying/selling NFTs through DOSI Store

<div>If you're not receiving promotional emails from DOSI, it's possible that:</div><div>• The emails have been marked as spam.</div><div>• You unsubscribed from the mailing list.</div><div><br></div><div>If you've checked your spam folder but still don't see any emails, please contact the Customer Center for assistance via <a href="https://contact.dosi.world/">this Inquiry Form</a>.</div><div><b>Note:</b> Choose Category: DOSI Store.</div>

I agreed to the Marketing Policy but am not receiving promotional emails

<div>A reveal refers to the publishing of some of an NFT's details at specific times.</div><div><br></div><div>Examples of when a reveal occurs:</div><div>• Immediately after minting.</div><div>• Immediately after purchasing.</div><div>• At a specific date and time after purchasing.</div><div><br></div><div>Check the sales details page for more information.</div>

About reveals

<div>We recommend the following system specifications for using DOSI Store.</div><div><br></div><div><b>Smartphones</b></div><div>• iOS: 14.0 or later</div><div>• Android: 8.0 or later</div><div><b>Note:</b> If you're logging in with LINE, be sure to check LINE's recommended system specifications as well.</div><div><br></div><div><b>PCs</b></div><div>• Windows 10 or later</div><div>• macOS Mojave 10.14 or later</div><div><br></div><div><b>Browsers</b></div><div>• Safari</div><div>• Google Chrome</div><div>• Microsoft Edge</div><div>• Mozilla Firefox</div><div><b>Note:</b> We recommend using this service with the latest version.</div>

Recommended system specifications for DOSI Store

You can change your profile image from the <b>My Account</b> menu in DOSI Wallet.

Setting one of your NFTs as your profile image

General info

<div>You can sign up for any of the stores provided by DOSI Store with a social media account that you already use.</div><div><br></div><div>However, before you can sign up for a brand's store and search for/purchase NFTs, you need to sign up for a DOSI Wallet account.</div><div><b>Note:&nbsp;</b>DOSI Wallet is our blockchain wallet service. For details, see <a href="https://wallet.dosi.world/help">here</a>.</div><div><br></div><div>You can use a store after agreeing to its terms and conditions as part of the sign-up process.</div>

Signing up for a store

If you're unable to log in to the service you used to sign up for DOSI Wallet/DOSI Store (because you forgot your login information or for any other reason), we ask that you inquire with the relevant social media service directly for assistance.

I can't log in to my social media account linked with DOSI Store

<div>If you don't know the social media service account that you used to sign up for DOSI Wallet/DOSI Store, please contact <a href="https://contact.dosi.world/">DOSI Wallet's Customer Center</a> for assistance.</div><div><b>Note:</b></div><div>- You may be asked to provide your registered email address and phone number to verify your identity.</div><div>- We may not be able to confirm your account if you don't know your registered email address or haven't verified a phone number.</div>

I forgot which social media account I linked with DOSI Store

<div>You can only log in to your account from one device or browser at a time.</div><div><br></div><div>When you log in to the service from one place, you'll be logged out from any other devices and browsers.</div>

Can I log in from multiple devices and browsers?

Signing up

<div>Generative NFTs never use the same image more than once, so each one is unique and extremely rare.</div><div><br></div><div><div>You can check your purchased generative NFTs:</div><div>• In your wallet.</div><div>• Under End Sale on the NFT sales page after their sales have been processed.</div></div>

About generative NFTs

<div>Before you can purchase NFTs, you need a DOSI Wallet account to store them in. Sign up for DOSI Store to create a DOSI Wallet account.</div><div><br></div><div>Once you've prepared a wallet account, you can purchase NFTs by tapping the <b>Buy now</b> button on their sales pages.</div>

Purchasing NFTs

<div>Check the details screen of an NFT to see which currencies can be used to purchase it.</div>

Currencies you can use to make purchases

<div>NFTs purchased from DOSI Store can only be sold through DOSI.</div><div><br></div><div>You can check whether you own NFTs that can be sold on the My NFT screen.&nbsp;<span style="background-color: rgb(255, 255, 255); color: rgb(68, 68, 68); font-family: Roboto; font-size: 13px; white-space: pre-wrap;">For more information, see the articles under Sales in Help.</span></div>

Selling purchased NFTs

<div>Please contact us via <a href="https://contact.dosi.world/">this Inquiry Form</a> and select <b>DOSI Store</b> as the Service. Be sure to include the details of the error and a screenshot.</div>

I see an error message when trying to make a purchase

<div>1. Refunds for B2C Purchases</div><div>Refunds for NFT(s) sold by LINE NEXT will be made in accordance with DOSI Store internal policies, and refunds for NFT(s) sold by other initial sellers will be made in accordance with each seller's refund policy. Please contact <a href="https://contact.dosi.world/">https://contact.dosi.world/</a> for further assistance.</div><div><br></div><div>2. Refunds for C2C Purchases</div><div>As to the refund of fees or other amounts received by the Company in connection with the purchase of NFTs in a C2C transaction, refunds shall not be permitted as a general principle.&nbsp; However, if it is verified by the Company that such refund of fees or other amounts received by the Company is appropriate due to a cause solely attributable to the Company’s act or omission (e.g., incorrect price/product labelling due to system error), as determined by the Company in its sole discretion, a refund may be permitted on an exceptional basis and in the sole discretion of the Company.&nbsp;&nbsp;</div><div><br></div><div>If a User participating in a C2C transaction believes that a refund of fees or other amounts received by the Company in connection with such transaction is warranted in accordance with the foregoing, such User shall contact the Company at <a href="https://contact.dosi.world/">https://contact.dosi.world/</a> so that the Company may investigate such request and make its final determination (in its sole discretion) as to whether a refund of such fees or other amounts is appropriate.</div>

About refunds for purchased NFTs

<div>As an NFT holder, you have ownership rights to your NFTs, but you do not acquire the copyrights to them. This means that you cannot make derivative works based on your NFTs or use them commercially.</div>

Rights acquired with the purchase of NFTs

<div>You can check the NFTs you've purchased in your linked wallet.</div><div><b>Note: </b>To open your wallet, select the wallet icon at the top of the screen.</div>

Checking your purchased NFTs

<div>Due to the nature of the blockchain, it can take several minutes for an NFT to appear in your wallet after completing a payment.</div><div><br></div><div>If you still don't see your NFT after allowing some time to pass, please contact us via <a href="https://contact.dosi.world/">this Inquiry Form</a>.</div>

An NFT I purchased isn't in my wallet

<div>If an NFT being sold by an individual seller has any sales history on DOSI's Marketplace, you can check that history on the NFT's details screen.</div>

Checking the sales history of NFTs

<div>You can make payments with Ethereum (ETH) by linking DOSI Wallet to MetaMask. If you do not have a MetaMask account or enough money in your balance for a purchase, follow the instructions that appear during the DOSI Wallet payment process and create an account or add money to your balance.</div>

Making payments with Ethereum

You can make payments with FINSCHIA (FNSA) by linking DOSI Wallet to DOSI Vault. If you do not have a DOSI Vault account or enough money in your balance for a purchase, follow the instructions that appear during the DOSI Wallet payment process and create an account or add money to your balance.

Making payments with FINSCHIA

<div><div>You can get additional NFTs by purchasing NFTs with reward attributes. For a list of the NFTs you can get, check under NFT Reward on the details page of the NFT you purchased. Also, you can check the NFTs you received through rewards from <b>My NFT</b>.</div><div><br></div><div>The way to get rewards varies by item. Go to <b>Notice</b> or each brand's social media accounts for details.</div></div>

Rewards

Purchases

<div><b>Important:&nbsp;</b>The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br>
<div>To register an NFT that you purchased for sale, go to the NFT's details screen, select <b>Sell Now</b>, and confirm the price and other details. After you've registered your NFT, it will become available for sale immediately.</div><div><br></div><div>If you're unable to register an NFT for sale, please contact the Customer Center for assistance via <a href="https://contact.dosi.world/">this Inquiry Form</a>.&nbsp;</div><div><b>Note:&nbsp;</b></div><div>- Choose Category: <b>DOSI Store</b>.</div><div>- Be sure to include the details or a screenshot of the error that occurred.</div></div>

Selling NFTs

<div><b>Important:&nbsp;</b>The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br></div><div>To cancel the sale of an NFT that you're directly selling, go to the NFT's details screen, select <b>Cancel Sale</b>, and confirm the details.&nbsp;</div><div><br></div><div>If you can't cancel the sale of an NFT, please contact the Customer Center for assistance via <a href="https://contact.dosi.world/">this Inquiry Form</a>.&nbsp;</div><div><b>Note:</b>&nbsp;</div><div>- Choose Category: <b>DOSI Store</b>.</div><div>- Be sure to include the details or a screenshot of the error that occurred.</div>

Canceling NFT sales

<div><b>Important:</b> The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br></div><div>You can make transactions with prices displayed in FINSCHIA (FNSA), Ethereum (ETH), or US dollars (USD) when selling NFTs that you purchased through the DOSI Store Marketplace.</div><div><b>Note:</b></div><div>- When you make a transaction with the price displayed in US dollars, the payment will be in FINSCHIA or Ethereum.</div><div>- For details about stores where you can make purchases with FINSCHIA, check the notices on each store's Notice page.</div>

Currencies you can use in sales

<div><b>Important:</b> The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br></div><div>Earnings are deposited into the MetaMask or DOSI Vault account linked to DOSI Wallet depending on the currency you selected when you sold the NFT.</div>

Where sales earnings are received after selling an NFT

<div><b>Important:</b> The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br></div><div>You'll incur a 5% basic platform usage fee, as well as additional service fees of up to 15%, depending on the content sold. Gas fees will also be charged in accordance with MetaMask's or DOSI Vault's policies.</div><div><b>Note:</b> For details about stores where you can make purchases with FINSCHIA, check the notices on each store's Notice page.</div>

Sales fees

<div><b>Important:&nbsp;</b>The content of this Help article only applies to stores that support transactions between users (Marketplace transactions).</div><div><br>
<div>To check your complete sales history:</div><div>1. Select the menu icon at the top right of the wallet screen.</div><div>2. Choose <b>NFT Transfer History</b> at the top of the menu and check your sales/purchase history.</div><div><br></div><div>To see the NFTs you bought from a certain store, log in, select the profile icon at the top right of the screen for the relevant store, and choose <b>My NFT</b> from the menu. Your sales history will appear in the <b>Activity</b> tab.</div></div>

Help

General info

Signing up

Purchases

Sales

General info

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